The 30-Day Huddle Plan
Twenty two-minute drills for your morning meeting: one skill, one example, one rep, one challenge. Five days a week for four weeks.
Week 1: The First Five Minutes
- Day 1The 10-second greetingReps take turns walking up to a “customer” and opening within 10 seconds.
- Day 2Your name firstPractice giving your name, then asking theirs, and using it once more.
- Day 3”What brought you in today?”One open question, then silence. Let the customer talk.
- Day 4Match their paceSlow talker, fast talker: practice matching the customer’s energy.
- Day 5The first small yesFind an easy question the customer will say yes to in the first minute.
Week 2: Discovery
- Day 6”What did you find online?”Respect the homework and skip to what they really want.
- Day 7Who else is involved?Find every decision-maker before the demo drive.
- Day 8What matters most?Payment, price or the vehicle: ask which one leads.
- Day 9The timeline question”When would you like to be driving it?” Practice asking it naturally.
- Day 10Say it backSummarize what you heard in one sentence before you present anything.
Week 3: Objections
- Day 11Price”That’s fair to check. Price aside, is this the right one?”
- Day 12The trade”I hear you. Let’s look at the numbers together.”
- Day 13The spouse”Smart. What do you think they’ll ask first?”
- Day 14Just looking”Great, everyone starts there. What caught your eye?”
- Day 15I’ll think about it”Sure. Which part needs more thought: the vehicle, the payment or the timing?”
Week 4: Closing and Follow-Up
- Day 16The assumptive closePractice moving to paperwork language once the customer is sold.
- Day 17The choice close”Would you rather pick it up today or tomorrow morning?”
- Day 18The summary closeRecap the three things they loved, then ask for the sale.
- Day 19Ask for a referralPractice the ask at the moment they’re happiest: the delivery.
- Day 20Same-day follow-upWrite and send a thank-you text before the customer gets home.
Written for dealership floors. Insurance and home services teams can swap in their own objections; the format works the same.